Shipping Policy

At Cartivo, we aim to process and deliver your orders as efficiently as possible. Please review our shipping policy below.

Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times
Estimated delivery times may vary depending on your location and the product ordered:
Standard Shipping: 7–15 business days
In some cases, delivery may take slightly longer due to customs, carrier delays, or high-demand periods.
We do our best to ensure your order arrives within the estimated timeframe, but delivery times are not guaranteed.

Shipping Cost
Shipping costs are calculated at checkout unless otherwise stated.
Promotional offers such as free shipping may apply to selected orders or during limited-time campaigns.

Tracking Information
Tracking details will be sent via email once your order has shipped.
Please allow 24–72 hours for tracking information to update.

Customs, Duties & Taxes
Cartivo is not responsible for any customs fees, duties, or taxes applied by your local government.
Any additional charges incurred during customs clearance are the responsibility of the customer.

Incorrect or Incomplete Addresses
Please ensure all shipping information is accurate at checkout.
Cartivo is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact our support team. We will investigate and assist you as quickly as possible.

Contact Us
If you have any questions regarding shipping, feel free to contact us at:
📧 tendfind0@gmail.com (replace with your real email)